Bob Zagotta (firstname.lastname@example.org) is the CEO and co-founder of Fourth Floor Consulting, Inc. As the creative force behind Fourth Floor, Bob works work with company executives to develop and implement planning and strategy execution processes and tools that help demystify organizational change. Bob’s ability to design and facilitate results-driven group sessions has been instrumental to Fourth Floor’s success in helping its clients define strategy, develop business plans and implement measures to align company culture. He is notably adept at leading teams of senior executives in translating business ideas and strategy into manageable and measurable business plans.
Bob has over fifteen years of experience in TQM, risk management and business process reengineering. As a Senior Manager at PricewaterhouseCoopers, Bob played a pivotal role in building its Strategic Risk Services practice from a "startup" service line to a highly successful business. Bob designed the practice’s core methodologies, service offerings and training and technology tools while also leading some of the practice’s most high-profile engagements. Bob’s industry experience includes consulting engagements in financial services, high technology and telecommunications.
Before helping build the Strategic Risk Services practice, Bob was a Manager in PricewaterhouseCoopers’ Center for Excellence for Total Quality and Change Management, where he managed several successful client engagements. Prior to this role, Bob began his career as an engineer and TQM facilitator in a Malcolm Baldridge National Quality Award-winning organization. In this role, Bob became one of the first people in the organization to implement team-based management structures, quality management approaches and statistical process control.
Bob has a BS in Industrial Engineering from Texas A&M University. He is a member of the Institute of Industrial Engineers and the American Society for Quality Control and is a recognized expert on the COSO Integrated Framework of Control. Bob and his wife Anne relocated from New York City and reside in Chicago. In his free time, Bob enjoys playing guitar and writing songs, beach volleyball and mountaineering.
Virtual Strategist Articles